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Terms of service

Welcome to raqcityscrunchies.com, owned and operated by Raq City Scrunchies.  Use of raqcityscrunchies.com is subject to the following conditions.

Please be advised that the only safe and secure Raq City Scrunchies Online Store is www.raqcityscrunchies.com. If you have any questions or concerns with regards to safe online shopping, please email us.

By using raqcityscrunchies.com, you agree to these conditions. Please read them carefully.

We offer a range of products such as scrunchies and blankets, and sometimes additional terms may apply. When you use raqcityscrunchies.com, you also will be subject to the guidelines, terms and agreements set out by Raq City Scrunchies for raqcityscrunchies.com.

Electronic Communications

When you use raqcityscrunchies.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via e-mail or by posting notices on the raqcityscrunchies.com website or through other online methods. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Licence and Access 

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, raqcityscrunchies.com or its content providers grant you a limited, non-exclusive, non-transferable, sub-licensable licence to access and make personal and non-commercial use of raqcityscrunchies.com. This licence does not include any resale or commercial use of any raqcityscrunchies.com or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of raqcityscrunchies.com or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. No Raq City Scrunchies product may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Raq City Scrunchies. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Raq City Scrunchies without express written consent. You may not use any meta tags or any other "hidden text" utilizing Raq City Scrunchies name or trademarks without the express written consent of Raq City Scrunchies. You may not misuse Raq City Scrunchies. You may use raqcityscrunchies.com only as permitted by law. The licenses granted by raqcityscrunchies.com can be terminated if you do not comply with these Conditions of Use or any Service Terms.

Your Account

If you use raqcityscrunchies.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. raqcityscrunchies.com does sell products for children, but it sells them to adults who can purchase products with a credit card or other permitted payment method. If you are under the age of majority in your province of residence, you may use raqcityscrunchies.com only with involvement of a parent or guardian. raqcityscrunchies.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Your Personal Information

Raq City Scrunchies may share your personal information to perform services such as fulfilling orders, delivering packages, sending postal mail and emails, analyzing customer data, marketing, processing credit card information, investigating fraudulent activity, and providing customer service.

You are solely responsible for all content that you upload, post, email or otherwise transmit via www.raqcityscrunchies.com including the submission of product rating and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, or other materials. We will not accept above content from you unless you are a registered user of www.raqcityscrunchies.com

Handmade Items

All scrunchies and blankets purchased from raqcityscrunchies.com are not identical. These are handmade items. This means not every scrunchie or blanket will be made from the same material but is created in the same colour to the best of our abilities. 

Risk of Loss

All items purchased from raqcityscrunchies.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns, Refunds and Title

raqcityscrunchies.com does not take scrunchie returns at this time.